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Our Warranty & Service Guarantee

At Sand and Sun Electrical, we stand behind every job. With over 26 years of experience and a commitment to doing things right the first time, we want you to have complete confidence in the work we perform.

Workmanship Warranty

All electrical work performed by Sand and Sun Electrical is backed by a two-year workmanship warranty from the date of project completion. This is consistent with the Arizona Registrar of Contractors' workmanship standards, which cover electrical wiring, installations, and related construction elements for the first two years.

What's covered

  • Electrical wiring and connections installed by Sand and Sun Electrical
  • Circuit breaker and panel work (including SPAN Smart Panel installations)
  • EV charger installations (wiring, connections, and mounting performed by us)
  • Tesla Powerwall installation work (wiring, connections, and integration performed by us)
  • Outlet, switch, and fixture installations
  • Any other electrical work performed under our scope

What's not covered

  • Manufacturer defects in equipment, fixtures, or materials not supplied by us (covered under the manufacturer's own warranty)
  • Damage caused by power surges, lightning, flooding, or other events beyond our control
  • Damage resulting from unauthorized modifications or repairs performed by others after our work is complete
  • Normal wear and tear
  • Pre-existing conditions not identified or addressed in the original scope of work
  • Issues arising from Customer-supplied materials or equipment

Manufacturer Warranties

Many of the products we install — including Tesla Powerwall, SPAN Smart Panels, and EV chargers — carry their own manufacturer warranties. These warranties are provided directly by the manufacturer, not by Sand and Sun Electrical.

We will provide you with all relevant manufacturer warranty documentation at the time of installation. For any equipment defects or manufacturer warranty claims, please contact the manufacturer directly using the documentation provided. Our workmanship warranty (above) covers only the electrical work we perform — wiring, connections, mounting, and integration — not the equipment itself.

How to Make a Warranty Claim

If you experience an issue with work performed by Sand and Sun Electrical within the warranty period:

  1. Contact us at (404) 516-6888 or sandandsunelectrical@gmail.com
  2. Describe the issue — include photos if possible
  3. We'll schedule an evaluation — typically within 3 business days
  4. If the issue falls within warranty coverage, we will repair or correct the work at no additional charge

Arizona ROC Complaint Process

As a licensed Arizona contractor, we are subject to the workmanship standards enforced by the Arizona Registrar of Contractors. If you believe our work does not meet these standards, you have the right to file a complaint with the ROC.

We include this information because transparency matters to us. Our goal is always to resolve any concern directly — but you should know your rights.

  • Phone: (602) 542-1525
  • Website: roc.az.gov

Kelvin Watson has built Sand and Sun Electrical on a simple principle: do excellent work, treat people right, and always answer the phone. Information is free, and we believe you deserve an electrician who explains what's happening, why it matters, and what it costs — before any work begins.

We're not just here for one job. We want to be your electrician for life.

Sand and Sun Electrical, LLC
Commercial · Residential · Industrial
Goodyear, AZ 85338
(404) 516-6888
sandandsunelectrical@gmail.com
Terms & Conditions|Privacy Policy|Warranty
TX Master Electrician #390232 · AZ ROC 343455
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